friendly

mix

winter garden

Acquaintanceships

Sometimes it’s the familiar faces along the way that make a place feel like home.

There are people in our lives who don’t quite fit into the usual categories.

They aren’t family. They aren’t exactly friends. They’re the people we see at the drugstore, the library, or the liquor store, sometimes more regularly than we see our own neighbors. We know a little about their lives, they know a little about ours, and somewhere along the way, those brief encounters begin to matter.

I call them acquaintanceships.

After almost 10 years in Winter Garden, I have developed quite a few of them. They are small relationships, perhaps, but they enrich my daily life. Let me introduce you to a few.

I once apologized to Elisa, a cashier at the drugstore, for the rude customer who preceded me in line. Since then, she has remembered me and greets me with, “Oh, my deeah,” followed by, “Oh, your hayah!”

For some reason, Elisa loves my hair, which I do not. Even on a bad hair day, she lifts my spirits.

Then there is Chand at the Winter Garden Library, who has become my own personal book club. We seek each other out because we share a devotion to the printed word, comparing recent good reads and talking about authors we both love. Seeing Chand is now part of visiting the library, my happy place.

And then there’s Ravi at the liquor store. Is he a flirt or a tease? Probably both.

If I miss a Friday, he chides me as though I’ve lost my mind. When he sees me approaching, he’ll hastily put up a sign that says, “We are closed!” Ravi and I share a love of sports, so we often chat about that. Lately, we’ve also discussed Social Security. Odd?

One of the joys of living in Winter Garden is that I could tell you about many more.

Perhaps because we come from different backgrounds and ethnicities, I find them all fascinating. These acquaintanceships have given me a sense of being seen, of belonging, and of knowing their smiles are meant for me.

And somehow, even a simple errand makes the day a little more beautiful because I know who might be waiting on the other side of the door.

pet

mix

winter garden

Lost Dog

Some coworkers are impossible to replace.

If you’ve visited Em Agency’s office, there’s a good chance the first face you saw was Mako’s. More likely, you heard him first: an excited bark followed by the sound of a small dog rounding the corner at breakneck speed to greet you. Was this ideal office-dog behavior? No. Did we try to train it out of him? Yes. Did Mako ultimately decide our rules were more like suggestions? Also yes.

We got used to it.

Mako wasn’t just an office dog. He was part of the team. He attended meetings, stayed late for deadlines, and enthusiastically helped schmooze clients. At the faintest crinkle of a food container, he could materialize beside your desk with astonishing speed, quietly but effectively negotiating his share.

He was the smallest of the pups that regularly roam our hallways, but there was never much question about who was in charge.

We lost Mako to cancer a few weeks ago. It was way too soon, and we are not OK with it.

The office feels different without him. Meals at our desks are lonelier. No one comes flying around the corner when the front door opens. There’s a silence in all the places where Mako used to be, and we’re still trying to get used to it.

music

mix

winter garden

Stardust

Madeline Hogan makes the classics feel fresh.

When Madeline Hogan learned “Stardust,” she wasn’t preparing for a competition or adding another song to her repertoire. She was learning it for her grandfather.

He was sick at the time, and “Stardust” was his favorite song. Madeline began learning the jazz standards he loved so she could sing them for him at home. Somewhere along the way, his music became hers.

Today, the 16-year-old Montverde Academy student performs those songs with a polished voice and thoughtful phrasing, making familiar tunes feel uniquely her own. It’s a confidence that has taken years to develop.

Madeline has loved music almost from the very beginning. Before she was born, her dad would place earbuds on her mom’s stomach and play music for her. By age 6, she was taking singing lessons. But despite her love of singing, some of her earliest rehearsals terrified her, leaving her shaking and in tears.

You’d never know it watching her perform now. She credits her teachers and coaches with gently pushing her to continue, helping her gain confidence in her voice and herself. Her grandfather was part of that cheering section, too, rarely missing a performance and always ready with an opinion afterward. “He would always have a critique for me, but I knew he meant it from a loving place,” Madeline remembers with a smile. Today, there’s little trace of the young singer who once shook through rehearsals in tears.

Madeline’s training has helped her become comfortable performing for crowds, some as large as 1,000 to 2,000 people. Since seventh grade, she has been a member of the Montverde Academy Conservatory, where she receives classical voice training. For the past two years, she has also been among 40 high school students selected from across the country to take part in the Songbook Academy, an intensive eight-day program led by Grammy-nominated singer Michael Feinstein.

The program focuses on standards from the Great American Songbook, making her selection especially fitting. These were the songs she had grown up loving with her grandfather.

“After he passed, I think I started just listening to the music more as a way of connection,” she says. “My grandpa is my biggest connection to jazz, but more than that, I think of it as a part of myself now.”

Compared with her classical training, which emphasizes technique and precision, jazz gives Madeline something entirely different.

“I love how it’s so free,” she explains. “Just the idea of making a song your own, never getting bored. Jazz artists can change it up every time they sing it because that’s the point. It forces you to stay in the moment while you’re performing. You never know what’s going to happen next, and I think that’s special.”

Singing has also offered Madeline a way to connect with older adults in the community. She and her sister, who is an aerial silks performer, put on shows together at senior living communities.

“Whenever I sing for them, they always have this look in their eyes like it’s meaningful to them,” Madeline says. She remembers one audience member telling her, “You know this music isn’t just music to us. It brings us back to our childhood.”

“That’s special to me that I can give them that gift,” Madeline says.

Madeline Hogan
performs live at the Embassy

The Local/Em Agency team enjoys a mini office concert.

business

mix

what's new?

70260017-af58-4276-a6b0-392ca9706ccb
Winter Garden

Eggdose is officially cracking eggs in Winter Garden. The cult-favorite is now open daily from 8 a.m. to 3 p.m., serving up the over-the-top breakfast sandwiches that built its loyal following. Consider this your sign to get your fix.

houseofjerky

House of Jerky has moved into the little white house at Dillard and Plant, bringing a family business that dates back to 1993 to downtown. With 68 varieties ranging from classic beef and turkey to elk, kangaroo, camel and even python, consider this your sign to get a little adventurous.

DW-logo-3.1-cropped

After 16 years in Winter Garden, Divine Wellness has a new place to call home. The longtime local favorite recently reopened at 95 E. Palmetto St. with a larger retail shop, easier parking, a separate spa waiting area, and two dedicated treatment rooms.

Winter_Garden_watertower01

Speaking of new digs, there’s been a bit of a Winter Garden real estate shuffle lately. Doxology has opened in its new home at 16 E Plant St., Polka Dotz has reopened at 31 S Main St., and The Swalty Sisters have expanded their space and celebrated with a grand reopening. New spaces, fresh starts, and plenty of reasons to make the rounds.

683863391_18109733182702218_1274947571497202221_n

Gelato, sandwiches and a little taste of Italy. Neve di Latte is now open at 965 Vineland Rd., adding another delicious stop to the Winter Garden lineup.

images

Winter Garden is getting a new place to check in. Hotel Winter Garden officially broke ground in July, marking the start of the city’s newest hotel project. Knallhart Management Group and local 3R HoldCo are behind the development, with more details to come as construction takes shape.

SPROUT & BEAN LOGO

Coffee for the grown-ups, playtime for the littles. Sprout & Bean is now open at 965 Vineland Rd., combining an indoor playground with a café in one parent-friendly destination. Because sometimes the best amenity isn’t Wi-Fi. It’s somewhere for the kids to burn off some energy.

715990029_122125541709221026_8129793356654174173_n

After a career spent in the music industry, Jeff Hanson is turning up the volume once again. His new contemporary music school, Musicology, opens Sept. 1 at 15504 Stoneybrook West Parkway, offering lessons in everything from vocals, guitar, and piano to DJing, songwriting, and production.

real-food-academy-standard-logo

Things are cooking in Horizon West. The Real Food Academy Orlando is headed to the community with hands-on cooking classes for kids and adults, birthday parties, camps, and special programs, all centered around real, wholesome ingredients. Consider it permission to play with your food.

Building something worth buzzing about?

New concepts, fresh locations, and smart expansions belong here. Send your business updates to heather@emagency.com

pro-spectives

with Kellie Smith

Better Connected

When you’re under pressure managing revenue, expenses, staff, and customers, it’s easy to focus only on what’s right in front of you. Stress narrows your view, creating a kind of business myopia.

Here’s how it hurts you:

You put out fires instead of building a long-term vision.

You play catch up all day long.

You lose sight of your original purpose and mission.

You disconnect from people.

Pay attention to that last one. When you disconnect, customer service suffers, employees disengage, and you become a plate-spinning taskmaster rather than the leader you should be.

As Brian Tracy said, “The quality of your relationships determines the quality of your business, your career, and your life.”

Now imagine something different: You and your employees share a sense of purpose, enjoy working together, and have each other’s best interests at heart. Your customers feel that connection, too, and they keep coming back.

That’s the power of relationships in business. When my clients finally “get it,” they don’t just build stronger businesses. They create work they actually enjoy.

heritage

mix

winter garden

Packed with History

Once a hub of Winter Garden’s citrus industry, The Old Packing House is being reimagined for a new generation.

Before the West Orange Trail, there were railroad tracks carrying one of Winter Garden’s most important exports.

This 1945 photo captures the South Lake Apopka Citrus Growers Association Packinghouse on Tildenville School Road, where trucks lined up to deliver fresh oranges. With its own railroad stop, citrus could be loaded directly onto train cars headed across the country.

For decades, this was more than a packinghouse. Neighbors worked side by side, families built their livelihoods, and citrus labels like Fellowship and Goodwill began their journey to grocery stores across America.

The packinghouse closed in 1991, but its story isn’t over.

In 2018, developer Gary Hasson purchased the property with a vision to restore the historic complex and give it new purpose. Plans approved in 2019 envisioned dining, retail, offices, and other uses, but a pandemic delayed the project’s anticipated 2021 debut.

Now, new life is coming. In January 2026, Winter Garden commissioners approved a new site plan preserving much of the historic complex while adding dining, retail, galleries, event space, offices, and outdoor gathering areas.

Work is underway. After decades spent sending Winter Garden citrus across the country, The Old Packing House is preparing to serve its hometown once again.

More Articles

Feature

It started with a simple idea: Create a magazine worthy of the community it calls home. Five years later, that idea belongs to all of us.

Feature

Five years. Hundreds of stories. Feels like the perfect time to revisit a few of your favorites. See where life took them after the last page turned.

Promotional Feature

Exclusive Med Aesthetics personalized care goes beyond skin deep and is inspired by an experience that hits close to home.