Been There. Doing That.
Revel Realty turns experience into expertise, creating a smarter, stress-free approach to buying and selling.
Buying or selling a home is equal parts thrilling and overwhelming. Revel Realty knows that better than most, especially now that their new downtown Windermere office is taking shape.
“We’re dealing with permits and contractors, managing timelines, budgets, and inevitable hiccups along the way,” says Chris Sapp, owner of Revel Realty. “We’re not just in the real estate business—we’re living it, too.”
Being on the clients’ side of the table has renewed their understanding of the highs and lows of their profession. “For many in our business, real estate is purely a numbers game,” Chris says. “But a home is so much more than a transaction on a page. At Revel, we treat it like the milestone it is, and celebrate the life impact it will have.”
Chris and his team now get to feel that impact firsthand, and watch their own values in action. One such value is the importance of mutual understanding —because sometimes, what clients ask for isn’t what they truly want. “We often hear, ‘I need a four-bedroom home,’ when a three-bedroom with an office is actually the right fit,” Chris says. “We take the time to define expectations, assess financial impact, and help them map out the next chapter of their lives,” Chris says.
Revel also recognizes the power of creativity, whether they’re making the most of a space or making a home stand out in a crowded market. “Is it near a busy road? We might steer clear of aerial photography. Is it in a high-traffic area? A Friday Open House could be the key to drawing serious buyers,” Chris says. “We’ve even used warranty and furniture packages to tip the scales in our clients’ favor.”
But all the creativity and understanding in the world is useless if it doesn’t help the client sleep at night. “I’ll never forget the relief I felt when we finally locked in a contractor for our new office, knowing it was someone we could trust,” Chris says. “That’s exactly what we strive to give every Revel Realty client: the peace of mind that comes from knowing they’re in expert hands.”
From the moment the buying/selling process begins, Revel takes the lead, communicating with realtors, negotiating with prospects, coordinating inspections and appraisals, handling repairs, and ensuring each step is simple and seamless. “We research every detail, verify the title is clear, review property surveys, assess inspection reports, navigate the loan process, and more,” Chris says. “And if unexpected hurdles arise? We re-negotiate when necessary to keep things on track.”
That top-tier service matters not just for their business, but for every vendor, contractor, and designer they bring into a project. “First impressions matter,” Chris says. “With our vast network, we become a single point of contact, allowing us to connect our clients with trusted professionals we’ve worked with over the years.”
Right now, the future Revel Realty office is little more than a shell of steel and mortar. But it is already fully furnished with vision, empathy, and a commitment to giving every property bought and sold—including their own—the housewarming it deserves.
