Q: How do you choose the right pool builder?

Robert Collins, the second-generation head of family-owned Blue Dream Pools, can answer that. He’s been around the business, working with his dad, since he was 13.

“Start with company size,” Robert says. “People share horror stories about pool companies taking their deposit and never showing up. Small, under-capitalized pool companies are often the culprits there. We don’t even take deposits. We’ll never charge you until we start work.”

So then, hire a big company?

“No. Not necessarily. Blue Dream Pools is a medium-sized company with all the resources and none of the bureaucracy. Other builders, for instance, are huge companies with good brand awareness—but are franchises. Price is their big motivator. And franchises are different with every owner.”

The best way to check on a pool company is through their alliances. Go to the big manufacturers pool companies use and ask them. “We have strong partnerships with all the majors. We’re licensed and partnered with Hayward for pumps and equipment. We’re registered with National Pool Tile. We’re vetted and partners with Lyon Financial, who specializes in financing new pools.”

Robert and the entire staff of Blue Dream Pools are pool people. Many are cross-trained to learn about each other’s job functions. Staff is regularly updated and train with Blue Dream’s partner companies. Sales people, office staff, and designers visit active job sites. 

“We are a premium pool builder. We use brand names on everything down to the tiniest wall jet. And we install it all—everything from a small firepit to a full backyard package—with every bell and whistle you can dream up.”